Terms of service

§ 1 Scope, Definitions

(1) The following General Terms and Conditions in the version valid at the time of the order shall apply exclusively to the business relationship between the web shop provider (hereinafter "Provider") and the customer (hereinafter "Customer"). Deviating general terms and conditions of the customer are not recognized unless the Provider expressly agrees to their validity in writing.

(2) The customer is a consumer if the purpose of the ordered deliveries and services cannot be predominantly attributed to their commercial or independent professional activity. In contrast, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of their commercial or independent professional activity.

§ 2 Conclusion of Contract

(1) The customer can select products from the provider's product range and collect them in a so-called shopping cart by clicking the "Add to shopping cart" button. By clicking the "Order with payment" button, the customer submits a binding request to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time. However, the application can only be submitted and transmitted if the customer accepts these terms and conditions by clicking the "Accept Terms and Conditions" button, thereby incorporating them into their application.

(2) The provider will then send the customer an automatic confirmation of receipt by email, in which the customer's order is listed again. The customer can print this confirmation using the "Print" function. The automatic confirmation of receipt merely documents that the customer's order has been received by the provider and does not constitute acceptance of the application. The contract is only concluded upon the provider's declaration of acceptance, which is sent in a separate email (order confirmation). In this email or in a separate email, but no later than upon delivery of the goods, the contract text (consisting of the order, terms and conditions, and order confirmation) will be sent to the customer by us on a permanent data medium (email or paper printout) (contract confirmation). The contract text will be stored in compliance with data protection regulations.

(3) The contract is concluded in German.

§ 3 Delivery, Availability of Goods

(1) Delivery times specified by us are calculated from the date of our order confirmation, subject to prior payment of the purchase price (except for purchases on account). If no or no different delivery time is specified for the respective goods in our online shop, the delivery time is 3-4 business days.

(2) If no copies of the selected product are available at the time the customer places the order, the provider will inform the customer of this immediately in the order confirmation. If the product is permanently unavailable, the provider will refrain from accepting the order. In this case, a contract is not concluded.

(3) If the product specified by the customer in the order is only temporarily unavailable, the provider will also inform the customer of this immediately in the order confirmation.

(4) The following delivery restrictions apply: The provider only delivers to customers who have their habitual residence (billing address) in one of the following countries and can provide a delivery address in the same country: Germany

§ 4 Retention of Title

The delivered goods remain the property of the provider until full payment has been made.

§ 5 Prices and Shipping Costs

(1) All prices stated on the provider's website for sales within the EU include the applicable statutory value added tax. For deliveries to third countries, the buyer shall bear all customs duties, taxes and other import costs incurred.

(2) The corresponding shipping costs are specified to the customer in the order form and are to be borne by the customer.

(3) The goods are shipped by mail. The shipping risk is borne by the Provider if the customer is a consumer.

(4) In the event of a withdrawal, the customer shall bear the direct costs of the return shipment.

§ 6 Payment Methods

(1) The customer can make payment via various payment service providers, which are displayed for selection during the ordering process.

(2) The customer can change the payment method stored in their user account at any time.

(3) Payment of the purchase price is due immediately upon conclusion of the contract. If the due date for payment is determined by the calendar, the customer shall be in default simply by missing the due date. In this case, the customer shall pay the provider default interest for the year at a rate of 5 percentage points above the base interest rate.

(4) The customer's obligation to pay default interest excludes the assertion of further default claims.